TERMS OF USE
Welcome to SpikeToSpike.
SpikeToSpike is a digital platform that connects people to trade crypto assets directly, privately, and peer-to-peer (P2P). Here, freedom, autonomy, and responsibility go hand in hand.
SpikeToSpike is not a bank, is not a financial institution, is not an exchange, does not provide custody of funds or assets, does not intermediate payments, and does not take part in negotiations.
By using the platform, you declare that you have read, understood, and fully accepted these Terms of Use.
1. What SpikeToSpike Is
SpikeToSpike is a decentralized P2P social network for exchanging and trading crypto assets, such as Bitcoin (BTC) and Tether (USDT), privately and directly.
Our role is exclusively technological and informational:
• Connect users;
• Provide a digital environment for communication and order records;
• Apply internal rules of use and dispute resolution.
The decision to trade, the amounts involved, the payment methods, and the risks assumed are entirely the users' responsibility.
2. Platform User Profiles
The platform operates with two distinct profiles:
Finders
User who creates buy or sell orders for crypto assets and requests service.
Providers
User who acts as a liquidity provider, serving orders opened by Finders.
Providers:
• Are not employees, representatives, partners, or agents of SpikeToSpike;
• Operate fully independently;
• Follow internal rules to keep the platform secure;
• Are responsible for their communication, execution, and conduct.
To act as a Provider, a security deposit in Bitcoin (BTC) is required, which remains locked on the platform to cover penalties in case of noncompliance, fraud, or bad faith.
3. Freedom with Responsibility:
By using the platform, the Finder declares that:
You also assume full responsibility for:
• The funds used are of lawful origin;
• You are not involved in money laundering, fraud, improper chargebacks, or any criminal activity;
• You understand the risks inherent to P2P transactions.
The Finder assumes full responsibility for:
• Bank blocks, freezes, or holds;
• Chargeback requests;
• Administrative or judicial investigations;
• Penalties imposed by banks or payment institutions.
SpikeToSpike does not interfere, does not communicate, and is not responsible for third-party decisions.
4. Order Opening and Flow:
To start an order:
1. Create an order on spiketospike.com or in the official app downloaded from the website;
2. Accept the Terms of Use if this is your first transaction;
3. Wait for the platform to connect you with a Provider;
4. Provide the information requested by the Provider;
5. Complete the negotiation as agreed between the parties.
An order is considered completed when the Provider sends the final transaction details with the transaction hash or a valid proof of payment, unless a dispute is opened under item 8.
SpikeToSpike does not distribute its apps in centralized stores or third-party websites, only on its own website.
5. Order Completion Time
The average time for a transaction can vary between 30 minutes and 72 hours, depending on:
• Bank processing and procedures;
• Submission and validation of proofs of payment;
• Blockchain network congestion;
• User voluntary decisions in response to market volatility.
Providers handle multiple orders simultaneously and manage their own priorities.
6. Compliance and Limitation of Liability
SpikeToSpike does not require KYC, as it is not a financial institution; however, it follows protocols to ensure the security of the platform and its users.
Any obligation of verification, monitoring, or reporting lies with:
• Banks;
• Payment institutions;
• Competent authorities.
SpikeToSpike is not responsible, under any circumstances, for:
• Lost profits;
• Moral, material, or reputational damages;
• Loss of opportunity;
• Chargebacks;
• Bank blocks;
• External technical failures;
• Human errors.
Using the platform means understanding that freedom implies risk.
All users automatically create a history on the platform, contributing to their own security and reputation.
7. Global Reach and Payment Methods
SpikeToSpike operates globally, with an operational base in Georgia.
Providers:
• Choose their own payment methods;
• Do not maintain institutional ties with specific banks;
• Operate under their full responsibility.
Simple access to or continued use of the platform implies full acceptance of these Terms.
8. Disputes and Conflict Resolution Procedure
In case of disputes related to an order:
• The Finder must open a dispute via Telegram by contacting @SpikeHelper;
• The dispute will be analyzed based on the evidence available in the Platform environment and the information provided by the parties;
• SpikeToSpike will act exclusively as a technical analysis body, without intervening in the negotiation or taking a party's position;
• If a violation of these Terms is found, the analysis may result in the application of the penalties provided in item 9.
The average resolution time is 7 to 30 days, and it may be extended in cases of bank blocks, requests from financial institutions, or external requirements unrelated to SpikeToSpike.
9. Conduct Policy, Penalties, and Banning
The following penalties may be applied with or without a formal dispute, whenever a violation of these Terms, bad faith, fraud, or conduct incompatible with the Platform's principles is found.
The penalties below apply to the total value of the order involved, unless expressly stated otherwise.
• 10%: Public defamation without prior attempt at resolution;
• 20%: Defamation during the dispute analysis and arbitration process;
• 100%: Fraud, improper chargeback, or illicit origin of funds;
• 125%: Provider bad faith or failure to send funds after proof is provided.
* Penalties above the order value use the BTC locked as collateral.
Repeat offenders or users with serious misconduct will be permanently banned.
10. Automatic Acceptance
By using SpikeToSpike, you accept these Terms automatically, fully, and irrevocably.
Continued use after updates implies agreement with the new versions.